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Support Copilot: Practice of Customer Support Automation Workflow with Multi-Agent Collaboration

This article deeply analyzes the support-copilot project, exploring how to build a complete customer support automation workflow through six professional AI agents. It covers multi-agent architecture design, task division and collaboration mechanisms, practical application scenarios, and the practical value of enterprise customer service transformation.

多智能体客户支持AI客服智能体协作工作流自动化大语言模型工单处理企业服务AI应用客服转型

Published 2026-05-12 05:44Recent activity 2026-05-12 05:50Estimated read 1 min

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导读 / 主楼：Support Copilot: Practice of Customer Support Automation Workflow with Multi-Agent Collaboration

Introduction / Main Post: Support Copilot: Practice of Customer Support Automation Workflow with Multi-Agent Collaboration

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