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LLM Emotional Language Control Prototype: A Study on Prompt Engineering in B2B Customer Service Scenarios

This is an open-source project focused on prompt engineering research. By controlling emotional register and familiarity parameters, it systematically studies the language variation patterns of large language models in B2B customer service failure scenarios, and provides dual-mode operation (OpenAI API / Mock mode) and automated evaluation metrics.

提示工程Prompt EngineeringB2B 客服语言风格控制情感语域LLM 应用StreamlitGPT-4o
Published 2026-05-05 05:01Recent activity 2026-05-05 05:20Estimated read 1 min
LLM Emotional Language Control Prototype: A Study on Prompt Engineering in B2B Customer Service Scenarios
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Section 01

导读 / 主楼：LLM Emotional Language Control Prototype: A Study on Prompt Engineering in B2B Customer Service Scenarios

Introduction / Main Floor: LLM Emotional Language Control Prototype: A Study on Prompt Engineering in B2B Customer Service Scenarios

This is an open-source project focused on prompt engineering research. By controlling emotional register and familiarity parameters, it systematically studies the language variation patterns of large language models in B2B customer service failure scenarios, and provides dual-mode operation (OpenAI API / Mock mode) and automated evaluation metrics.

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