Cahayaweb: A Dual-Mode Travel Booking Platform Connecting Individual Travelers and Travel Agencies in a Unified Market

Cahayaweb is a dual-mode travel booking platform for individual travelers and travel agencies, designed to address the issues of resource fragmentation and disjointed experiences caused by the separation of B2C and B2B models in the online travel market. Built with Laravel 11 and React 19, its core features include dynamic package management, B2B verification workflows, and a tiered pricing system. Through a unified market design, it achieves optimal resource allocation and deep market integration.

The online travel market has long had two independent models: B2C (individual travelers) and B2B (travel agencies), leading to resource fragmentation and disjointed experiences due to different product services. Current industry trends include growing personalized demands, mobile-first approaches, content-driven decision-making, and sustainable tourism considerations. Traditional models struggle to adapt flexibly to these changes.

The platform uses a modern full-stack tech stack: the backend is based on Laravel 11, leveraging Eloquent ORM for complex relationship handling, queue systems for asynchronous task processing, caching to optimize response speed, and built-in security features. The frontend uses React 19 + TypeScript, supporting complex product displays, multi-step booking processes, real-time updates, and responsive design to enhance interactive performance.

1. Dynamic Package Management: Addresses the configurability of travel products, enabling inventory synchronization, dynamic pricing, dependency management, and balanced caching strategies; 2. B2B Verification Workflow: Travel agencies need to submit qualification reviews; after approval, they receive tiered certification and corresponding permission configurations; 3. Tiered Pricing System: Supports retail prices for individual travelers and wholesale prices for travel agencies, with dynamic adjustments and avoidance of channel price conflicts.

• Individual Traveler Experience: Intelligent search, clear product displays, simplified booking processes, and convenient order management; - Travel Agency Experience: Wholesale price product catalogs, bulk operations, customer management, and reporting systems; - Mode Integration: Travel agencies can place orders on behalf of individual travelers; individual travelers can seek professional advice; clear mode switching is supported.

• Value for Individual Travelers: More product choices, transparent pricing, and professional support; - Value for Travel Agencies: New customer acquisition channels, efficiency tools, and market expansion; - Value for the Platform: Two-sided network effects, data asset accumulation, and differentiated positioning in the OTA market.

• High-Concurrency Bookings: Uses optimistic/pessimistic locks to prevent overselling, queue processing for request ordering, and cache consistency to ensure accurate inventory; - Payment and Reconciliation: Supports multiple payment gateways, clear revenue sharing logic, and comprehensive reconciliation reports; - Multilingual Localization: Multilingual content management, multi-timezone handling, multi-currency payments, and regional compliance adaptation.

As an open-source project, Cahayaweb provides technical references, business models, and collaboration foundations in the travel tech field, promoting knowledge sharing. Its dual-mode design represents an innovative direction for travel booking platforms. We look forward to more such projects driving the digital transformation of the industry, improving efficiency and user experience.